Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I had such a great experience with Cool Intentions! From the moment I reached out, they were professional, quick to respond, and very knowledgeable about aircon installations. The team was efficient and handled everything with care, making sure the system worked perfectly before leaving. What I appreciated most was how friendly and approachable they were they really made the whole process stress-free. If you’re in Cape Town and looking for reliable aircon installations, repairs, or servicing, I can highly recommend Cool Intentions. ~ Chanel S
They did my whole house, which was a huge, complex job, and honestly, they were incredible. I was worried about the disruption, but the team at Cool Intentions handled everything so professionally. They had a clear plan, worked so efficiently, and paid attention to every detail, ensuring the entire system works perfectly. They made a massive task feel completely stress-free. I couldn't be happier with the result. What an amazing, and friendly team to work with - Highly recommend! 😁 Looking forward to doing business again soon! ~ Pranav R
I will recommend Cool Intentions to everyone. After contacting Kyle through their website, he reached out and came for the site inspection (which is free) and determined my specific needs and we explored different installation options. Communication and service was exceptional. The installation was very neatly and professionally done and I couldn’t be happier. To Jodie, Kyle and their team, thank you! ~ Impi V
I'm an architect from Stewart and Partners, based in Cape Town. I've just finished working with Cool Intentions on a project, and I can highly recommend them... They provided a fantastic service, and were always very responsive and willing to go the extra mile to solve unforseen issues on site. The clients were also very happy with the end product. ~ Kaamil W
Excellent service from Cool Intentions! The team was professional, efficient, and friendly from start to finish. Our new aircon was installed perfectly, and the follow-up service was just as smooth. Highly recommend them for anyone looking for reliable, top-quality aircon installation and maintenance! ~ Tanja B
This company is a pleasure. It made no difference that I only needed one of the smaller ACs for my small flat, I am valued like all other customers. I have had the AC for a year, and had forgotten about the annual maintenance, but they did not. Professional, trustworthy, work-proud, and friendly, one and all. Thanks for the great service ~ Edna S
Mike and his team installed aircon units at our house as well as our holiday house, he made the process stress free and provided exceptional service from start to end. His team have serviced our units each year since install and we have had zero issues. Couldn’t recommend anyone better, best in the business. ~ Ryan E
The whole team worked was wonderful to work with. From the email right through to the finished product. Good old fashioned we have a project to do how best do we get it done, from everyone involved. I would, and have already recommended them to others. ~ Tate H
The service of Cool Intentions were professionally and efficiently done . They arived on time , as agreed. The staff were friendly and polite. I will definitely use them again for installation of equipment and servicing of the air conditioners in our house. ~ Tobie V
Great team, they remind me of when the next service is due so no need for me to follow-up or set reminders. Team is very professional and they scheduling is exceptional. Would definitely recommend them. ~ Elgar A
We have been using Cool Intentions for our air conditioning servicing for several years and have always been extremely satisfied with the service they provide each year. The staff are fantastic professional, friendly, and always willing to help. ~ Heidi B
"Thank you so much for the excellent service! The team really went above and beyond, and I truly appreciate the effort you put in. Your professionalism and attention to detail didn't go unnoticed, and I'll definitely be recommending you to others. ~ Brendon M
Highly recommend Cool Intentions for their excellent customer service. The team took their time to assess the best placement for our units and did an outstanding job. Our new AC’s work perfectly and we are very happy with the results. ~ Rochelle S
I can highly recommend Cool Intentions. The service I got was excellent. They were prompt and the staff very efficient and friendly. They also did not make a lot of mess. This team was a pleasure to work with. ~ Gary D
Highly recommended. Technicians polite and helpful. Always on time. Excellent service. whether you are installing a new aircon or servicing existing aircon. their work is neat and tidy. a pleasure to do business with them. ~ Michele G
Fantastic service. They installed.aircons at my office in durbanville and also at my house in buslhoek. Drive all the way 3 hours did the job in one day. ~ Frans H
I have dealt with many aicon companies over the years and Cool Intensions stands out as the most honest fair priced and thorough services I have experienced, I am only to happy to recommened them. ~ Block &
Cool Intentions serviced three of my aircons. They work very professionally and neat. Excellent service. Will recommend them for service and installation. ~ GERHARDUS C
Excellent service. Each year they contact me to remind me about servicing my aircon. Quick and efficient with almost no disruption to my business. ~ Reinhard M
Excellent work done by Cool Intentions and the team at the New Vincent Pallotti Scanner Building. Can recommend them for big and complex jobs. ~ Etienne d
Best arcon company around best service, friendly staff amd realiable service 10 out of 10 would recomend to everyone ~ Mathew J
The service was amazing, the technicians made me feel 100% comfortable and explained everything to me. Staff knows what they talking about ~ Esti H
Amazing customer service with extremely reliable time management! ☺️ I would highly recommend them for any maintenance or new installations needed! ~ Cameron N
Very sleek and incredibly professional workmanship. If I could rate them higher, I would, every day of the week. ~ Matt S
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